SHIPPING POLICY
Order Processing
All orders are processed within 1–2 business days. Orders are not shipped on Sundays or public holidays.
Once your order is confirmed, you will receive a confirmation message/email with order details.
Shipping Across India 🇮🇳
We offer Pan India shipping through trusted courier partners to ensure safe and timely delivery.
Estimated Delivery Time: 3–7 business days
Delivery timelines may vary based on location and external factors
Shipping Charges
Free Shipping may be available on selected orders or promotions
Standard shipping charges will be calculated at checkout (if applicable)
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp to monitor your delivery status in real time.
Delays & Exceptions
While we strive to deliver on time, delays may occur due to:
High order volumes
Courier partner delays
Weather or unforeseen circumstances
We appreciate your patience in such cases.
Incorrect Address / Delivery Issues
Please ensure all shipping details are correct.
Vessence Luxe is not responsible for delays or failed deliveries due to incorrect or incomplete address details.
Damaged Shipments
If your package arrives damaged, please contact us within 24 hours of delivery with photos/videos so we can assist you promptly.
Contact Us
Vessence Luxe Private Limited
Showroom No. 255, Ground Floor, Block-F
Mohali Citi Center 2, Aero City Road
Mohali, Punjab – 140306, India
📧 Email: admin@vessenceluxe.com
📞 Phone: +91 98552 55066