PRIVACY POLICY
This Privacy Policy describes how Vessence Luxe Private Limited (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website (the “Site”) or otherwise interact with us (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
INFORMATION WE COLLECT
1. Information You Provide
We collect personal information when you:
Place an order (name, address, phone number, email, payment details)
Create an account (username, password)
Contact customer support
Subscribe to emails or promotions
2. Automatic Information (Cookies & Usage Data)
We collect data automatically such as:
IP address
Device and browser type
Pages visited and actions taken
This helps us improve your experience and website performance.
3. Information from Third Parties
We may receive data from:
Shopify (our e-commerce platform)
Payment gateways (for secure transactions)
Marketing and analytics partners
HOW WE USE YOUR INFORMATION
We use your personal information to:
Process and deliver your orders
Manage your account
Provide customer support
Improve website functionality
Send marketing and promotional updates
Prevent fraud and ensure security
COOKIES
We use cookies to enhance your browsing experience, remember preferences, and analyze traffic.
You can disable cookies through your browser settings, but some features may not work properly.
SHARING YOUR INFORMATION
We may share your data with:
Payment processors
Shipping and delivery partners
IT and analytics providers
Marketing partners (for ads & campaigns)
We do not sell your personal data.
DATA SECURITY
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
DATA RETENTION
We retain your information as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
YOUR RIGHTS
You may have the right to:
Access your personal data
Request correction or deletion
Opt-out of marketing communications
To exercise your rights, contact us using details below.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
CHILDREN’S PRIVACY
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
GOVERNING LAW
This Privacy Policy is governed by the laws of India.
CONTACT INFORMATION
Vessence Luxe Private Limited
Showroom No. 255, Ground Floor, Block-F
Mohali Citi Center 2, Aero City Road
Mohali, Punjab – 140306, India
📧 Email: admin@vessenceluxe.com
📞 Phone: +91 98552 55066
🧾 GST No: 03AALCV3182E1ZF